Privacy policy

 Last Updated: October 25th 2023

Welcome to the Darling Society, LLC family of websites. Darling Society, LLC (”us,” “we,” or “Darling Society”) is committed to respecting the privacy rights of its customers, visitors, and other users of its website (the “Website”). We created this Privacy Policy (this “Policy”) to give you confidence as you visit and use the Website, and to demonstrate our commitment to fair information practices and the protection of privacy. 

 

This Policy describes the types of information we may collect from you or that you may provide when you visit our Website and our practices for collecting, using, maintaining, protecting, and disclosing that information. The Policy also applies to all services that we offer, including via e-mail or text message inquiries or other services that we offer through our Website (the “Services”). 

 

This Policy is only applicable to the Website, and not to any other website(s) that you may be able to access from the Website, each of which may have data collection and use practices and policies that differ materially from this Policy.

 

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Policy. This Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates. Your use of our Website or Services and any dispute over privacy, is subject to this Policy and our Terms & Conditions. The Terms & Conditions are incorporated by reference into this Policy. 

 

 

While our Website is a general audience site, the Website is not intended for children under the the age of 13 and we do not direct any of our content specifically at children under the age of 13. We do not knowingly collect Personal Information (as defined below) from children under the age of 13. If you are under the age of 13, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features on the Website, or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received Personal Information (as defined below) from a child under 13 without verification of parental consent, we will delete that information. 

 

California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information (as defined below). Please see Your California Privacy Rights for more information. 

 

In operating the Website, we may include registrations, online surveys, and other online forms that ask users to provide their names, addresses, phone numbers, e-mail addresses and other contact information, date of birth, bank information of Ambassadors, credit card information for purchases, as well as other user profile information, including without limitation, gender, education, occupation and images and videos you submit.

 

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal information”). In particular, we have collected the following categories of Personal Information from consumers within the last twelve (12) months:

 

·       Publicly available information from government records; 

·       De-identified or aggregated consumer information; and 

·       Information excluded from the CCPA's scope, such as:

o   health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; and 

o   personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.

 

(a) Automatic Collection. Our servers automatically recognize visitors’ domain names and IP addresses (the number assigned to computers on the Internet). Like most websites, our services may incorporate technology such as pixel tags and cookies that allow us and our service providers to collect information about your actions on our services. Our service providers may collect information about your online activities over time and across different online services. Cookies are small files that web servers may place on your computer when you visit a website.  With Marketing, Analytics, and Advertising Partners. Some of our third-party advertising partners use cookies and other technologies to collect information about your online activities on our services and across other online services in order to deliver more relevant advertising when you are using the services or other websites.

If you log into the Website, then we may automatically collect Personal Information about you. The Website may also gather anonymous “traffic data” that does not personally identify you outside of email but that may be helpful for marketing purposes or for improving the services we offer.

(b) Cookies. From time to time, we may use the standard “cookies” feature of major browser applications that allows us to store a small piece of data on your computer about your visit to our Website. We do not sell any personally identifiable information in cookies. Cookies help us learn which areas of our site are useful and which areas need improvement. You can choose whether to accept cookies by changing the settings on your browser. However, if you choose to disable this function, your experience at our Website may be diminished and some features may not work as they were intended.

 

If you are a Darling Society customer or Host, your personal data may be provided to us by the Darling Society Ambassador who took your order or who organized or attended a Darling Society event that you hosted or attended.

 

We may collect personal data provided to us by your Darling Society Ambassador or Host. This information may have been gathered by importing the Ambassadors or Host’s personal email contacts list. We may also collected information that you text to us. This information will be stored in a safe and secure manner and only used for the sole purpose of contacting you about Darling Society events, promotions, and reminders.

 

(a) Personal Information. We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us or to comply with the law. We may use your personal information to verify your identity or to follow up with transactions initiated on the Website. We may also use your contact information to inform you of any changes to the Website, to send you additional information about Darling Society, or to offer you other products, programs or services that we believe may be of interest to you. If you are an Ambassador and give your permission during the account registration process, we may share your contact information on the Website. We don’t give information to any partners or for any promotions. If you choose to post information on the Website in a public forum, your name, location and comment (all as entered by you) will be displayed to all users of the Website to facilitate interaction among users. General users’ email addresses are never revealed to other users; provided, however, Ambassadors have the option of revealing their email address and phone number on the Website.

 

(b) Anonymous Information. We use anonymous information to analyze our Website traffic.  In addition, we may use anonymous IP addresses to help diagnose problems with our server, to administer our site, or to display the content according to your preferences or to deliver marketing messages. Traffic and transaction information may also be shared with business partners and advertisers on an aggregate and anonymous basis.

 

(c) Use of Cookies. We may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our site, or for other purposes such as (a) cookie-based advertising, and (b) to track purchase behaviors for the purpose of attribution. 

 

(d) Disclosure of Personal Information. We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (i) conform to the edicts of the law or comply with legal process served on Darling Society or its affiliates, (ii) protect and defend the rights or property of Darling Society or the users of the Website, or (iii) act under exigent circumstances to protect the safety of the public or users of the Website.

 

(e) Sale of Assets. In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected through the Website. If Darling Society or substantially all of its assets are acquired, customer information will be one of the assets transferred to the acquirer.

 

(f) Access to Information / Opting-Out. If you have opted to receive email from us, you may unsubscribe at any time by using the opt-out option at the bottom of the email or email us at info@darlingsociety.com.

 

The Website has security measures in place to prevent the loss, misuse, and alteration of the information that we obtain from you, but we make no assurances about our ability to prevent any such loss, misuse, to you or to any third party arising out of any such loss, misuse, or alteration.

 

The Website includes interactive forums for the exchange of information, ideas and opinions. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose personal information.

 

The Web Site may contain links to other websites. If you choose to visit other websites, we are not responsible for the privacy practices or content of those other websites, and it is your responsibility to review the privacy policies at those websites to confirm that you understand and agree with their policies.

5.3 Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. California Privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this section (along with the rest of the Policy) is intended to satisfy that requirement. 

You have the right to know and see what data we have collected about you over the past 12 months, including:

 

·      The categories of Personal Information we have collected about you;

·      The categories of sources from which the Personal Information is collected;

·      The business or commercial purpose for collecting your Personal Information;

·      The categories of third parties with whom we have shared your Personal Information; and

·      The specific pieces of Personal Information we have collected about you.

 

In order to request that we provide you this Personal Information, please see Section 6.3 below.

 

 

·      Complete your transaction;

·      Provide you a good or service;

·      Perform a contract between us and you;

·      Protect your security and prosecute those responsible for breaching it;

·      Fix our system in the case of a bug;

·      Protect the free speech rights of you or other users;

·      Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);

·      Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;

·      Comply with a legal obligation; or

·      Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

 

In order to request that we delete this Personal Information, please see Section 6.3 below.

 

 

If you would like to make a request like the ones detailed in Sections 6.1 and 6.2 above, you can do so by: (1) calling the following toll-free phone number: (888) 880-4743 or (2) emailing us at info@darlingsociety.com 

 

The CCPA gives residents of the state of California the right to prevent businesses from selling their Personal Information. We do not sell your Personal Information unless such sale is in connection with the sale of us or of all of our assets. However, if you would like to record your preference that we do not sell your data in the future, please email us at privacy@Darling Society.com. We do not sell personal information about California residents who we know are younger than 16. 

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

 

·      Deny you goods or services;

·      Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

·      Provide you a different level or quality of goods or services; or

·      Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods and services.

 

If businesses offer any financial incentives for the collection, sale or deletion of California residents’ Personal Information, California residents have the right to be notified of any financial incentive offer and their material terms, the right not be be included in such offers without prior informed opt-in consent, and the right to be able to opt-out of such offers at any time. Businesses may not offer unjust, unreasonable, coercive or usurious financial incentives. We do not offer any financial incentives at this time. 

 

If you have any questions about this Policy, our practices related to the Website, or if you would like to have us remove your information from our database, please feel contact us at the following email address: info@DarlingSociety.com.

 

We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on the Website and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Website. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.

8.0 SMS Marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.